Alex was raised in Springfield, Massachusetts. She joined the PRC team as a Behavioral Health Technician where, through every single client interaction over the years, it became apparent that Alex genuinely cares. Alex shows empathy and passion in – literally – every situation, going above and beyond to ensure each client’s comfort or, even just to lend an ear or words of encouragement when someone needs a friend. Her own journey through sobriety led her to her self-proclaimed, life purpose of helping others who are struggling with addiction become successful, productive members of society again. She is now our Client Care Manager responsible for ensuring a smooth transition for clients through each phase of their own personal journeys with us outside of therapy. This includes but is not limited to: scheduling doctor appointments and transportation, resume building, processing FMLA paperwork, applying for financial assistance, etc. Our clients could not be in better hands.